Choose the right plan for your store
Every plan gives you the core NBEH experience inside your store. Choose based on your customers’ conversation volume.
Basic
For stores getting started with NBEH
- AI sales assistant inside your store
- Answers based on your product and store information
- Helps shoppers understand options and choose the right fit
- Order and shipping questions when order data is connected
- Access to the NBEH dashboard and shopper conversations
Pro
Most PopularFor stores with more daily shopper conversations
- Everything in Basic
- More usage for stores with higher traffic
Growth
For active stores with higher traffic and usage
- Everything in Pro
- Higher usage for active stores
Business
For stores and teams with larger usage or custom requirements
- Custom conversation volume
- Store-specific integration requirements
- Setup based on business scale
- Support based on team needs
Every plan gives you the full NBEH. Paid plans differ in usage volume only.
Compare plan detailsPrices are monthly per store and exclude VAT where applicable.
Compare plans
The same core NBEH features in every plan. The difference is the number of active conversations per month.
- AI sales assistant inside the store
- ✓
- Answers based on product and store information
- ✓
- Helping shoppers understand options and choose the right fit
- ✓
- Helping reduce hesitation and objections before purchase
- ✓
- Order and shipping questions when order data is connected
- ✓
- Surfacing repeated questions and product-information gaps
- ✓
- NBEH dashboard and shopper conversations
- ✓
- Active conversations per month
- 500
- Stores included
- One store
What counts as an active conversation?
It starts when a customer asks a real purchase question and NBEH gives a useful answer. Opening the widget, or a greeting or thank-you on its own, doesn’t count.
The details below describe the intended policy and must be matched to the actual usage-tracking system before launch. The final definition must state how these cases are counted:
- Greeting only
- Widget opened by accident
- Message with no reply
- A real product question
- An order-status question
A provisional description of the counting policy; it is approved once matched to the actual usage-tracking system.
Need more conversations?
500 extra active conversations for SAR 199For temporary extra usage without changing your plan.
Add-ons are purchased with your approval; there’s no automatic paid overage.
Price excludes VAT where applicable.
Need more? Let’s build the right plan for you.
If your store’s conversation volume is higher, or your needs differ from the ready-made plans, get in touch and we’ll define the right plan with you.
- Billing cycle
- Monthly, per store.
- Tax
- Prices are monthly per store and exclude VAT where applicable.
- Renewal and cancellation
- The renewal and cancellation mechanism, its effective date, and its effect on billing are explained when the subscription is activated through the approved channel.
See NBEH on your own products.